When do I receive my order?

We typically send out orders within 1-2 days if the products are readily available. However, as we try to maximise the freshness of our treats and only maintain a low stock level, sometimes the products might be made to order. In this case, please be patient and we are usually able to send out the order within 7 days. If you fail to receive an order dispatch notification after 7 days, please feel free to contact us for enquiry.


What payment methods are available?

  1. Credit card payment, including Mastercard, VISA and American Express (check out process in our online store)
  2. Payme : 9755-0487

  3. FPS: 6191-3038
  4. Bank Transfer
    Bank: Standard Chartered
    Account number: 415-1-087687-9
    Account name: Cheese N Dash Hong Kong Limited

    Please send us a copy of the bank slip to confirm the payment by emailing to info@cheesendash.com or WHATSAPP to +852 9755 0487, thank you!

Local Delivery Methods and Charges?

Delivery cost is not included in product prices, and depends on the size and weight of the products. If you make a purchase of over $500, delivery costs will be exempted. For orders below $500, here is the estimated delivery charge for your reference﹕

Delivery Method Charge Details
Pick Up $0
  • Pick up at either our Lai Chi Kok Workshop (483D-E, Castle Peak Road, 2-minute walk from Lai Chi Kok MTR Station B1 Exit) or Lazy Creatures (cafe in Kowloon City, 5-minute walk from Sung Wong Toi MTR Station B1 Exit). However, pick-up date & time needs to be pre-arranged with us in advance. We will reach out to you to set up a date & time once your order is available for pick-up.

Express Delivery

From $30

  • Any place in Hong Kong
  • Price depends on the size and weight of the package




Overseas Delivery Methods and Charges?

Delivery Method Charges Details

SF Express Delivery

freight collect

  • please check the price in SF express website
  • Some countries will charge the buyer the tariff fee
  • Please make sure your country can import the treats you purchased, otherwise those related fee and charged suffered by the fail of the shipment will be charged


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